Canterbury earthquake

FMG’s role is to be there when our clients need us most and that's why we've come up with a five point plan around the Canterbury earthquake recovery.

FMG's five point plan to help Canterbury recover.

FMG is continuing to provide cover and support to existing clients.	We have settled 65% of claims for our clients who suffered damage during the 2010-2011 Canterbury earthquakes and we will continue to make payments.*
We have worked alongside government agencies such as EQC and CERA to advocate on our clients behalf.	FMG has maintained a consistent presence in Christchurch and has continued to invest in people, and premises, with a new office.
We continue to work with project specialists Maxim to provide project management and building support.

^{* Percentage of claims settled as of 14/06/2012.}

Update 20 December 2011 announcements

On 19 December the Government changed more properties from White Zone to Green Zone in the Port Hills area. Property owners can check their properties status by visiting www.landcheck.org.nz

Questions for FMG? Contact our claims team on 0800 366 466.

Update 17 November 2011 announcements.

The Government has outlined plans for the rebuilding of Christchurch. This includes categorising land into four separate areas detailed below.

Red Zone	Land repair would be prolonged and uneconomic.
Orange Zone	Further assessment required
Green Zone	Repair / rebuild process can begin.
White Zone	CBD or hillside suburb, mapping still underway.

For more information on the zones, visit the CERA website here.

What happens next?

FMG assessors and our building project management company, Maxim, are continuing to carry out our assessments of all customer claims in Canterbury. Once your assessment has been completed and costed you will receive further information from FMG, which provides your insurance decision options.

FMG will continue to assess houses in all of the classified zones as a key priority and will continue to consult with customers throughout this process.

Should you have any questions or concerns regarding your situation or the status of your claim please contact us at contact@fmg.co.nz or on 0800 366 466

Where to find more information:

The information provided on this website is just a guide and should not be used as the basis for decision making. For the latest official information refer to the sources listed below.

Check out which zone your property is in by visiting http://www.landcheck.org.nz/

Find out more information on the Earthquake Recovery Programme at http://www.cera.govt.nz/

For information on available Government support, including temporary accommodation and financial support options, go to the Ministry of Social Development page here.

You can also call the Government helpline on 0800 779 997, or subscribe to their Canterbury Earthquake news feed here.