Red Zone Q&A

When will FMG have the assessment on my property completed in a red zone?

FMG's project manager Maxim is continuing to process the assessments of property in the red zones. 

Can I still ask FMG to settle my house claim?

You can continue to proceed to settle with FMG based on the policy terms and cover in your policy and deal with the land purchase directly with the government.

Click here to view the Government's Red Zone options 

How do the government and FMG packages compare?

FMG is unable to give you financial advice regarding the comparisons and what may be best for you.  We recommend you seek independent advice to help you with the decision you wish to make, however FMG will provide you with all the information and options available to you under any settlement with us, once the facts and assessments of your affected property are available.

Do I have to wait for the FMG assessment to get my settlement from the government?

You may settle directly with government on the basis of their Option 1 and do not need to wait for the assessment by FMG.

I have been offered a settlement by FMG, does that affect the government offer?

The offer under Option 1 will be reduced by any amount of settlement FMG has made to you and any EQC payments. The offer under Option 2 means that settlement will be made to you by FMG under the normal terms of the policy.  You may pursue the land purchase directly with the government.

How long can I stay in my house in a red zone?

You can stay in your house until settlement of the purchase with the Crown, provided it is safe to do so. You will have nine months from the date of your offer letter to accept the Crown’s offer to purchase your property; the Crown offer expires on 30 April 2013 but this date could be subject to change.  The Government has indicated that you cannot stay beyond the date of settlement.

My house is considered to be repairable, how will that affect me?

You may elect Option 1 in which case the government will offer you the rateable value as detailed in the offer. You may elect Option 2 in which case FMG will provide you with all the information and options available to you under the terms of your policy held with us.  You may pursue the land purchase directly with the government.

My house is a rental policy; does this offer apply to me?

The government offer is directed to any residential property.

My house is on a cross lease, tenant in common, body corporate title; will the offer be available to me?

The Crown offer works differently for these properties, please refer to the CERA Red Zone FAQ's here.

I have specific other questions about my house and the claim with FMG.  Who can help me?

FMG has a dedicated team of people who are managing the earthquake recovery claims and you can contact them by calling 0800 366 466.

The information provided on this website is just a guide and should not be used as the basis for decision making. For the latest official information refer to the CERA website listed below.

http://cera.govt.nz/