2016 Consumer NZ People’s Choice

2016 Consumer NZ People’s Choice

FMG is proud to have been jointly awarded the 2016 Consumer NZ People’s Choice award for home insurance.

Rural insurer FMG is proud to have been jointly awarded the 2016 Consumer NZ People’s Choice award for home insurance.

People’s Choice winners are found through analysis of Consumer NZ surveys. FMG and Medical Assurance Society were joint winners in the house insurance category which surveyed just under eight thousand people.

The survey found that the majority of FMG and MAS clients were very satisfied with their insurer and that the two insurers had set a high bar in terms of customer satisfaction.

FMG chief client, marketing and human resources officer Andrea Brunner says it’s a result all FMG employees will be delighted with.

“As a mutual insurer, we pride ourselves on providing clients with outstanding day-to-day service and support, so it’s very rewarding to get feedback from our clients and members that we’re meeting their expectations.

“It’s recognition every employee at FMG will take a great sense of pride in achieving as we continue to deliver advice-led insurance to clients across the country.

“In addition we think this is a great result for agri-business in New Zealand as it further showcases the primary sector as a great industry to be part of.

“We’d also like to congratulate MAS.  As both FMG and MAS are mutually owned, we think this is great recognition of the mutual model and its focus to build a business around the needs of the people we insure,” says Mrs Brunner.