COVID-19 and your insurance with FMG

COVID-19 and your insurance with FMG

This page will be regularly updated. Policies are current at the time of being posted to our website. This information is effective Monday, 30 March 2020.

We appreciate this is an unsettling and uncertain time for many. To help provide some clarity and certainty around insurance cover, we’ve included some detail below on what is and isn’t available.

With regards to overall business support, you can read more about the Government’s business support package here.

FMG travel insurance

What does COVID-19 mean for travel cover?

Travel insurance with FMG is provided through Cover-More. If you’ve taken travel cover through FMG’s provider Cover-More, we recommend contacting Cover-More directly.

Other FMG Insurances

What does COVID-19 mean for life, disability and medical insurance?

COVID-19 is treated the same as any other virus in life, disability and medical insurance policies. Please contact us to discuss your personal situation.

What does COVID-19 mean for other general insurance covers?

Disease and illness are excluded from any general FMG insurance policy, including business interruption. Generally speaking, business interruption responds when there’s a physical loss or damage, such as fire, flood or burglary. So, in this instance, there’s no cover for COVID-19 under our Business Interruption policy.  There are specific criteria in place for when public authorities close down a premises. Unfortunately, COVID-19 does not meet any of these criteria. 

Other liability and business insurance policies will also not respond to COVID-19 in most instances, as disease and sickness exclusions apply.

Please speak with your FMG representative directly or contact us to discuss your specific circumstances and cover queries.

How are you currently assessing claims?

We have created a handy guide on how to take photos and provide information to support your claim. We’ll guide you through the whole process should you need to make one.