How to make an insurance claim for your travel.
If you are calling from overseas, Cover-More’s emergency number is +64 9 308 2120.
To help your claim run quickly and smoothly, you will need to provide supporting documentation – Cover-More will advise what these are once they understand the nature of your claim. These could include:
(*there is a much more comprehensive and helpful list on the Cover-More website)
Original and/or official documentation will greatly assist your claim. When there is an incident, collating and providing documentation will greatly improve a claim resolution.
After you’ve made your claim
When Cover-More lodges your claim they’ll go through next steps, including any other information they need from you. Cover-More will also let you know about expected timeframes and the settlement process.