If a natural disaster hits, and your house or land is damaged, now you can simply call FMG.

FMG’s Chief Product & Pricing, Underwriting and Claims Officer Nathan Barrett says the Natural Disaster Response Model (NDRM) that goes live on 30 June is great news for clients.

"Under the NDRM, FMG acts as an agent for the Earthquake Commission (EQC) and this means that if our clients are impacted by a natural disaster and need to make a claim then we are their single point of contact. At an already stressful time making a claim and taking the first steps to recovery will be much simpler," says Mr Barrett.

After a natural disaster, FMG will assess, manage, and settle the entire claim, including the EQCover portion of a claim if the client has home insurance with FMG.

Mr Barrett says the Mutual has been a strong advocate for the NDRM following the 2010 Canterbury earthquakes and instigated discussions for the change.

“We’re pleased to have this new process in place for our clients. Being here for them in their time of need, especially following a natural disaster, is what we’re here for”.

The NDRM is a world-first scheme and a collaborative partnership between EQC and eight insurance companies, including FMG.



Claire Broun, External Communications Specialist
Mobile: 027 302 5057