Due to a system upgrade:

  • our phone lines will be unavailable from 6.00pm Friday, 8 August to 7.30am Monday, 11 August
  • FMG Connect will be unavailable from 6.00pm Friday, 8 August to 8.30am Monday, 11 August.

You can send us a message using the form below or, if you have an urgent claim call 0800 366 466 (or +64 6 356 9456 if you're calling from overseas) and our after hours service will be able to support you.

We apologise for any inconvenience this outage may cause.

Please note: if you are an existing FMG client purchasing additional equipment, you may have temporary cover under your current policy. Please review your policy wording.

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Call Us

0800 366 466 or +64 6 356 9456 if you're calling from overseas

To make a claim

Lines open 7:30am – 6:00pm Monday to Friday and 9:00am – 4:00pm on Saturdays. An after-hours service is available outside of these times.

For all other enquiries

Lines open 7:30am – 6:00pm Monday to Friday and 9:00am – 4:00pm on Saturdays.

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Clients can manage their insurance in FMG Connect, our online service. With FMG Connect you can:
  • View all your policy information.
  • Add, update or remove vehicles.
  • Make windscreen, vehicle accident and contents claims.