Due to a system upgrade:
- our phone lines will be unavailable from 6.00pm Friday, 8 August to 7.30am Monday, 11 August
- FMG Connect will be unavailable from 6.00pm Friday, 8 August to 8.30am Monday, 11 August.
You can send us a message using the form below or, if you have an urgent claim call 0800 366 466 (or +64 6 356 9456 if you're calling from overseas) and our after hours service will be able to support you.
We apologise for any inconvenience this outage may cause.
Please note: if you are an existing FMG client purchasing additional equipment, you may have temporary cover under your current policy. Please review your policy wording.
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We'd love to hear your feedback, simply send us a message below.
Make a complaint
We take complaints seriously and will always aim to find the best outcome for our clients and members. Learn more
Call Us
or +64 6 356 9456 if you're calling from overseas
To make a claim
Lines open 7:30am – 6:00pm Monday to Friday and 9:00am – 4:00pm on Saturdays. An after-hours service is available outside of these times.
For all other enquiries
Lines open 7:30am – 6:00pm Monday to Friday and 9:00am – 4:00pm on Saturdays.
Do it online
- View all your policy information.
- Add, update or remove vehicles.
- Make windscreen, vehicle accident and contents claims.
Our regional offices
Please note we are often out visiting clients meaning our office may be closed. If you would like to chat to us about your insurance please call 0800 366 466.
1 Wesley Street
Pukekohe 2120
Pukekohe 2340
Warkworth 0910
Warkworth 0910
Tauranga 3110
Tauranga Central
Tauranga 3141
Whakatāne 3120
Ashburton 7700
Christchurch Airport
Christchurch 8053
Washdyke
Timaru 7910
Gisborne 4010
Gisborne 4040
St Leonards
Hastings 4120
St Leonards
Hastings 4120
Mayfield
Blenheim 7201
Mayfield
Blenheim 7201
Richmond 7020
Richmond 7020
Whangārei 0110
Whangārei 0140
Alexandra 9320
Alexandra 9320
Balclutha 9230
Balclutha 9240
Bradford
Dunedin 9011
Dunedin 9054
Ōamaru 9400
Ōamaru 9444
Gore 9710
Avenal
Invercargill 9810
Hāwera 4610
Hāwera 4610
New Plymouth 4310
New Plymouth 4340
CRV House
2 Melody Lane
Innovation Park
Hamilton 3216
Waikato Mail Centre
Hamilton 3240
Matamata 3400
Matamata 3440
Rotorua 3010
Rotorua 3010
Te Kuiti 3910
Te Kuiti 3941
Masterton 5810
Masterton 5840
PWC Centre
10 Waterloo Quay
Pipitea
Wellington 6011
Wellington 6140
Greymouth 7805
Dannevirke 4930
Dannevirke 4930
Feilding 4702
Feilding 4740
292 Church Street
Palmerston North 4440
Palmerston North Central
Palmerston North 4440