At FMG we like to hear how we are doing, whether it be from our clients or comparison awards. Awards are a way to gauge that we are meeting our core values and customer expectations. These awards all come down to delivering for our clients and doing what’s right.
Canstar Most Satisfied Customers Award. Again
FMG has earned back the title of the Canstar Most Satisfied Customers Award for Home and Contents Insurance and car insurance.
"One of our core values at FMG is to “do what’s right”. The “Most Satisfied Customers” award demonstrates our commitment to this value, with the awarding highlighting market leading customer service, comprehensiveness of cover, and communication."
Pete Frizzell | FMG Chief Marketing Officer
We're Consumer NZ People’s Choice 8 years running
The People’s Choice award is based on customer surveys and satisfaction. FMG has been given the Consumer NZ People’s choice award for our home, car and contents insurance for seven years in a row.
ANZIIF General Insurance Company of the Year
We are proud to have taken out the 2023 title of ANZIIF General Insurance Company of the Year.
The award recognises decision-making processes and customer satisfaction. It acknowledges the nimbleness FMG showed during the 2023 weather events, high employee engagement, ongoing sustainability efforts and partnership with Melanoma New Zealand.
ANZIIF: The Australian and New Zealand Institute of Insurance and Finance
