We're Consumer NZ People’s Choice 2019 & 2020
The People’s Choice award is based on customer surveys and satisfaction. FMG has been given the Consumer NZ People’s choice award for our home, car and contents insurance for two years in a row. Consumer NZ’s insurance satisfaction survey for 2020 received responses from 4,700 people for car insurance, over 4,000 for house insurance, and 4,400 for contents insurance.
Our previous awards
FMG was the only insurer to achieve Canstar's 5 stars for Home & Contents and Car insurance for 2019 and 2020, judged against all other New Zealand insurers in categories including quality of service, value for money, communication and claims processes. We were the only New Zealand insurer to do so for both years.
According to Canstar’s research, FMG’s flexibility to meet the needs of the individual, including specific optional benefits for lifestyle block cover, business or farming activities makes our home, car and contents insurance a top choice for clients. And, as a mutually owned insurer, our profits go back into the business to support clients, which helps keep premiums competitive.