Being a Mutual means we're in it together, through thick and thin, in good times and in bad.
Together, we’ve witnessed two world wars, seen the rise of computer technology along with artificial intelligence and, more recently, the increased number and severity of climatic events.
We’ve been with clients as they grow and evolve their businesses, purchase their first homes and begin families. We’ve been there for the burglaries and the fender benders and the more significant events such as the Canterbury earthquakes, Cyclone Bola and the most recent Cyclone Gabrielle and Auckland Anniversary Weekend floods.
These highs and lows have shaped the Mutual into what it is today. We’ve been there through thick and thin.
To mark just some of those moments we’ve revisited some of our clients' stories.
Orchardist Andrew Drummond and his partner Julie are fifth generation owners of The Pines in Motueka. They lost their entire
apple crop and half their golden kiwifruit in the devastating Boxing Day hailstorm in 2020. The family have been with FMG
since it was formed 120 years ago.
“We’ve had plenty of support over the years from FMG involving hail, as well as floods, and general farm cover. After the hailstorm we got a call from our adviser, who we almost have a personal relationship with. He totally understood, said leave everything with him and that he’ll see us shortly. We knew we were in good hands.”
Greg Thomsen’s Patoka property was turned into a swathe of slips and debris by Cyclone Gabrielle and says there was no mucking around when FMG got onto their claims for the water system, fencing cover, and other incidental damage on farm.
“At the end of the day, we feel like we got off pretty lightly. FMG took the brunt of the financial losses off our shoulders and
helped us navigate the claims process, and as a family we came together to get the farm back on track.”
Crispin Deans' historic Homebush Farm in Canterbury was flooded in November 2021.
“From the first phone call with FMG, until the claims were settled, we had a great all-around experience. When the assessor came down, he was efficient and thorough but most importantly he stood by what he said he'd do. The focus on outcomes was very clear.”
