Vehicle Claims

Vehicle Claims

We offer several ways to make vehicle claims. If you're making a claim on a personal comprehensive policy for a windscreen or a vehicle accident we have quick claim flows available in FMG Connect, our new online system that is available to all clients.

If you prefer, claims can also be made by calling FMG, or by providing us some basic claim information to help get the process started. See the below table for details.

Important information to have handy

  • Registration numbers of all vehicles involved.
  • Details of all drivers involved - name, address, birth date, contact details and driver licence information.
  • If someone else’s property was damaged we’ll need their name, address and phone number.
  • Name and contact details of any witnesses and passengers.
  • Police reference number if there is one.
  • Location and time of the accident.

 

Personal Comprehensive Policies

To make a claim on a personal comprehensive policies for one of the following vehicle types:

  • Cars
  • Vans
  • Utes
  • Motorhomes
  • Caravans

or register and claim online using 

or

Contact us on 0800 366 466 or submit your claim information and we will call you back

 

Farm and Commercial Policies, or Personal Third-Party Personal Policies

For claims on all vehicles with Farm, Commercial or Third Party policies:

Contact us on 0800 366 466 or submit your claim information and we will call you back