We understand that your circumstances may change and you might need to cancel a policy with us.

To cancel your policy:

  • Give us a call on 0800 366 466
  • Use our online Contact us form and select 'Add, remove or change my policy' as the reason you're getting in touch.
  • Log in to FMG Connect to cancel cover for items including cars and other vehicles covered under your Private Vehicles policy, general household contents, or houses.

Financial hardship

If the reason you're wanting to cancel your policy is due to financial hardship, we can help you with a payment plan and premium options that work for your situation.

More information

Please check your policy wording for more information on how we manage your policy cancellation, including how we manage any premium refunds. All FMG policy wordings and product summaries are available at fmg.co.nz/what-we-cover.